first order of business: highly recommended song of the day - the call by regina spektor. even if you're not a narnia fan, this song is still pretty awesome.
second order of business: people who proved their retardedness beyond a reasonable doubt today.
-extremely overweight woman decked out in sequins and beads with a hairdo that more resembled a fountain than hair. why is it that every woman who looks like this has an obnoxiously, high-pitched, girlish voice? and why do they think that it's cute and try to use their *ahem* girlish charms to flirt with male pharmacy staff? seriously. gag me with a spoon.
-another extremely overweight woman who blamed her swelling on the salts in her Klor-Con. i seriously doubt that the potassium chloride has anything to do with your rings no longer fitting your fingers. i believe a more appropriate culprit would be all the junk food you stuff in your fat, i mean, swollen face.
-man who tried to convince us that the doctor really did mean to write for ms contin 60 mg 6 times daily instead of qid. he sat in our waiting area for near 45 minutes, continually telling us "can't i just buy some until the insurance will pay? i mean, you have the prescription, you know he obviously wants me to be on it." um, except federal law prohibits us doing that. i think we would be the most popular pharmacy in town if we took every person's word on what their dosage was supposed to be. "well, your doctor only wrote for oxycontin 20 mg bid, but if you're telling me it's supposed to be 80 mg every 3 hours, well, okay. i'll go ahead and change it." honestly. the doctor's office finally called us back and told us to stick to the original directions. the man left and said he would come back when his insurance would pay. 5 minutes later doctor's office calls us again to okay 6 times a day. well, you win some, you lose some. i'd rather be on the right side of the law in this case.
-other man whose insurance was requiring a pa to pay for both his oxycontin 40 mg and 80 mg. i called and talk to an insurance agent who was actually competent and told me he could do one or the other, but not both. i tried to explain this to man, but he kept yelling at me telling me i needed to call the insurance. couldn't quite seem to understand that i had just done so.
-man (and his wife) who is on state medicaid. receives monthly oxycontin prescription for $3. but has no problem telling me to not run his percocet rx through insurance and will gladly pay the $90 for it. i wouldn't even pay $90 for a prescription, and i no where near qualify for medicaid. sometimes i hate my state.
-lady with 2 children, probably ages 8 to 10, with a rather ample chest and a shirt that would have been qualified as soft-core porn if it had been any lower. i don't want to see that. you might as well have been the breast-feeding lady.
-another "breast" related issue, another, younger mother with again 2 children, a boy and a girl, around the same age as above, at the kohl's. they go past the lingerie department when mom realizes she needs to get a bra. she tells her kids to look for the "ones with the wire in them." to which her kids immediately start asking what the wire's for. i booked it as far away as possible because i couldn't take any more stupidity today.
-stupid, squeaky shopping cart. not a person, but still annoyed the heck out of me.
-people who call up the pharmacy and say "fill everything we got last time." there will always be something they don't need. "what? why did you fill this?! i don't need this! take it back!" freaking a. how hard is it to call in a list of numbers? oh wait, your fingers are too "swollen" to actually use a pen to write down the rx's you need or to even pick up the bottle so you can read the number off to us over the phone. agh.
-so it's bad enough when you have people freak out at you, let alone when they're people you actually know outside of the pharmacy and know quite well. granted, this woman didn't get in to an all-out freak-out, but she was almost there. i would have lost it if she had started yelling at me, as she was practically like a second mother to me while i was growing up. apparently once you put on the white coat, you're no longer a human being. my favorite though is when people from our old neighborhood come in and no longer recognize me and act like total beasts. they always pull this line of "well, i know the owner and he ALWAYS does this for me." to which i want to reply, "yeah, well, i grew up in the same neighborhood and i know the owner too, actually have known him since i was pretty much BORN, but he's not here and i'm NOT going to do it for you."
-people, especially women, who call in with a question, but when they hear a girl on the line, they always instruct us to ask one of the 2 men who work there. my sweet, female pharmacist got that earlier this week.
patient: oh, well, will you just ask bob (not real pharmacist's name) what he thinks?
pharmD: actually, i AM the pharmacist, and here's what's going on....(proceeds to answer question competently)
i love how customers doubt our knowledge (well, mainly her knowledge as i don't even know 1/32nd of what she does) just because we're young and female. i get this a lot too in chemistry and math classes. my favorite is when it's other women doubting you. seriously, whatever happened to feminism? do you refuse to vote as well because that's your husband's domain? i just love it when i get these weird stares from boys (and occasionally girls) when i answer a question correctly in class that had all of them scratching their heads. yes, you can be smart, strong, AND feminine. WOW! it's revolutionary!
so that's about it. a day of rest and then back to the grindstone. whooo.
Saturday, May 31, 2008
sequins, sparkles, and all that jazz
Labels:
awful customers,
drug addicts,
music,
oxycontin,
random
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