what? percocet's a narcotic?

winner of doctor of the week:

today a lady who we have had a PLETHORA of problems with filling controlled substances at other pharmacies, trying to fill things early, etc., etc. came in today with a percocet prescription. here were the problems:
1. doctor's signature was illegible. he did provide his dea, but fat load of good that did me since we didn't have him in the computer. he didn't bother to print his name any where on the script.
2. the strength was for 5 mg percocet, but the 5 looked like it had originally been something else. what it was, i couldn't tell, i just knew the 5 looked funky.
3. the amount was originally #60 then it was written over to say #80. the doctor did not initial by the change, so i assumed (as an pharmacy would) that the patient had altered it.
4. there were 3 refills written on the script.

just like any other pharmacy would think, we believed the script to have been altered by the patient. the next 20 minutes i spent getting transfered from department to department in the hospital. first to the er, then to her usual doctor who told me that "never, ever, EVER would he write a script for percocet for her." he has obviously had problems with her in the past. when i finally got a hold of the doctor who had written the script, this was how our conversation went:
me: hi! this is the pharmacy calling. we have a question on a script you wrote.
dr: is it for the percocet?
me: uh, yeah.
dr: yeah, i wrote it. i was initially going to write it for 10 mg, then changed my mind halfway through and decided it was too high. so i changed it to 5 mg. but then i had to give her more pills since i lowered the strength, so i changed it from 60 to 80.
me: oh, ok. but this script also has 3 refills on it.
dr: yeah.
me: um, percocet is a narcotic, a C-II, we can't refill it.
dr: oh, well, then just ignore them.

gee, like i wasn't going to do that anyway. thank you SO MUCH for guiding me in the right direction. idiot. the scary thing is, this doctor has had his license for 2 years. i have a hard time believing this is the first time he's written for a narcotic. i wonder how many other pharmacies have had to explain the law to him. he must have slept through that entire part of medical school.

p.s. bad tech left about 4 days after he was hired. i just realized i never wrote about that.

why anda is the best wholesaler in the world

a.k.a. "i am shallow and you can buy my loyalty." (to be followed by an entry titled "i love our benicar rep.")

1. next day delivery, including saturdays.
2. unlike cardinal, they always manage to correctly print their stickers.
3. also unlike cardinal, they actually remember to GIVE you your stickers.
4. their crazy packing makes me laugh (one box and 3 of those air-puff packs for one bottle of budeprion?)
5. our anda rep ROCKS. she called me back last night approximately 30 seconds after i finished leaving a message. she knew my voice when i answered the phone and didn't even bother with formalities, just jumped right in and started answering my question. she's extremely friendly and is so helpful.
6. that handy anda scanning machine. no entering item numbers to order stuff!
7. free stuffed pandas in our orders!
8. the fact that they carry oxycontin cr generic again.
9. they told me yasmin was going generic about a month before it actually was available. i checked andanet every freaking day for a MONTH. i practically cried with joy when i saw it was available to order.
10. the super nice rep at the ce conference. she was handing out free pandas!
AND BEST OF ALL....
11. they gave me a free ipod! technically i won it at the ce conference, but i secretly think the rep rigged it in my favor because i chatted her up.

proof that you CAN buy my love: i'm going to check every generic we get on monday and see if we can get it even a penny cheaper through anda (most likely), at which point i will then order 10 of EVERYTHING! not really. but i do <3 anda. i wish they would carry brand name stuff too. then i would never ever have to deal with stupid cardinal ever ever again.