Thursday, June 26, 2008

the new tech

so for a couple of months now, all the employees at the pharmacy have been begging the owner to higher a new tech. with both of our interns gone, myself going to school full-time, and only 2 full-time techs, we've been a little short lately.
now, however, perhaps being short on techs was the better option.
the owner hired the new tech 2 weeks ago. he started last monday. here are some of the amazing things we have had to deal with since:
-he likes to take off for 45 minutes to get lunch with his girlfriend, and not tell anybody when he leaves. i know by law we have to let him leave for a break if he asks, but all the other techs stay as a courtesy to one another. sure, it might be slow when you leave, but 5 minutes later, we could be slammed. such a thing happened last thursday, leaving 2 techs and a pharmacist to figure things out, without a clerk, as she left early as well.
-he conveniently forgot to subtract the half hour to 45 minutes from the hours he worked, and wrote down a full 9 hours on our timesheet.
-he charged someone $34 for a usually $10 prescription, and $99 for on that is $47. as an independent pharmacy, we have to watch prices very carefully. we also recently found out that the pharmacy he came from (another independent that was bought out by walgreens) had been getting reimbursed by medicaid only $150 for a $280 prescription. no wonder the pharmacy shut down. they were losing over $100 a MONTH on only one prescription.
-lastly, and most scary, he filled someone's robinul with ropinirole. unfortunately, the mistake got past our pharmacist and out of the pharmacy. luckily, it was a really good customer who is extremely nice. she called to let us know she received the wrong medication and we fixed it for her today.
i really am starting to not like the new tech, and i've only worked with him once, since he's only there to fill in the days that i'm at school. the few times our paths have crossed though, i have found him to be extremely arrogant and unwilling to listen to constructive criticism or instructions. if i ever get the chance to work with him again, i will be taking him down a few notches. just because you know how to work foundations, does NOT mean you are the best tech in the whole wide world.

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